Privacy policy

PRIVACY POLICY

Last updated: 22/02/2026

This Privacy Policy describes how Kindo ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the "Site").

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

  1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we may collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Information we collect may include:

Device information:

  • Web browser

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages viewed

  • Products viewed

  • Search terms

  • Referring websites

Order information:

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number (if provided)

  • Order history

Customer support information:

  • Any information you provide when contacting us

  1. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate with you

  • Screen orders for fraud or risk

  • Improve our website and services

  • Send marketing emails (only if you opt-in)

  • Comply with legal obligations

  1. SHARING YOUR PERSONAL INFORMATION

We may share your information with trusted third parties to help us operate our business, including:

  • Shopify (store platform)

  • Payment processors

  • Shipping providers

  • Email marketing services

  • Analytics providers

We may also share your information to comply with laws, regulations, legal requests, or to protect our rights.

  1. COOKIES

We use cookies and similar tracking technologies to:

  • Keep items in your cart

  • Remember your preferences

  • Understand how customers use our site

  • Improve performance and marketing

You can control cookies through your browser settings.

  1. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of your data

  • Request deletion of your data

  • Object to processing

  • Withdraw consent

To exercise your rights, contact us at:

 our "Contact Us" page on our Site.

  1. DATA RETENTION

We keep your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

  1. SECURITY

We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet is 100% secure.

  1. CHILDREN'S PRIVACY

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. Updates will be posted on this page.

  1. CONTACT

For questions about this Privacy Policy, you may contact us at our "Contact Us" page on our Site.